Preventing Violence in the Workplace

Workplace violence is a serious issue that affects all business sectors and occupations, and the safety and security of every employee and employer. Wherever people interact in the workplace there is a potential for violence.

Is there specific workplace violence prevention legislation?

Occupational Health & Safety legislation requires employers to take all reasonable precautions to protect the health and safety of employees. This provision includes protecting employees from a known risk of workplace violence.

What can I do to prevent violence in my workplace?

Make a commitment to fulfill the violence prevention training needs of personnel within your organization.

What will participants learn from the seminar?
How to effectively communicate with co-workers, customers, and the public.
How to diffuse a potentially volatile encounter.
How to communicate with potentially violent individuals in the work place.
How to gain compliance through tactical communication.
How to mediate disputes.

Why is this seminar successful?

Seminar training is based on the principle of Stress Inoculation.
Stress Inoculation is simulated stress through reality based training scenarios. Research shows that experiencing stress in training is the same as facing it in reality.

The trainee’s system will be flooded by the same type of stress hormones and impulses as he/she would face in a real life potentially violent situation.
Prior success under stressful conditions acclimatizes you to similar situations and promotes future success.

Seminar Outline

Education Phase

Provides participants with practical course theory dealing with tactical communication skills, how to prevent the escalation of a potentially volatile situation and the psychological aspect of coping with aggression.

Reality Based Training Phase

The participants practice the learned techniques safely through reality based training scenarios. Instructors simulate potentially violent scenarios that can be customized to the requirements of your organization.

Debrief Phase

At the end of each scenario, participants are encouraged to communicate their experience and are provided with constructive feedback from instructors and other participants.

Testimonials

“Dynamic and interactive”
“This will be very helpful to both my personal and professional life”.
“This is a seminar that would benefit all and I highly recommend it”.
“I got to put the theory into practice – very interactive and informative”.
“AWESOME”!